top of page

Downloads and Refunds

Download Policy

At Jeff S Williams Art - River Horse Gallery, we offer digital downloads of our artwork. Once you make a purchase, you will receive an email with a link to download the file. If you have any trouble downloading your purchase, please contact us and we will assist you. We do not offer refunds for digital downloads.

Refund Policy

We take pride in the quality of our artwork and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 14 days of receiving your order to initiate a return. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You are responsible for the cost of return shipping, unless the item arrived damaged or defective. Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

bottom of page